Personal Resume Website
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🎨 你好,我是 Penny,一位多元背景的行銷專業工作者,擁有6年以上數位行銷、品牌策略與社群經營經驗。
Hello! I’m Penny, a marketing professional with a multidisciplinary background over 6 years in digital marketing, brand strategy, and social media management.
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🌈 關於我 About Me
我曾在新創、B2C 品牌與電商領域擔任主管角色,專長在從 0 到 1 建立行銷系統、KOL 合作、CRM 建置、活動企劃與數據成效追蹤。我相信行銷的本質是理解人、溝通價值、創造共鳴。I’ve led and built marketing systems from the ground up across startups, B2C brands, and e-commerce platforms. I specialize in influencer collaborations, CRM implementation, campaign planning, and performance analytics. I believe marketing is about understanding people, communicating value, and building resonance.
💼 經驗 Experience
醫生生醫 行銷經理
Marketing Manager of DoctorBio
2026年1月至今
January 2026 – Present
- 電商行銷統籌
統籌品牌自有官網電商的整體行銷,規劃促銷檔期與轉換優化,帶動近月營收成長約 20%、官網轉換率由 2% 提升至 3%(+50%)。
Ran full-funnel marketing for the brand's owned e-commerce store, planning promotional campaigns and conversion optimization; drove ~20% recent-month revenue growth and lifted site conversion rate from 2% to 3% (+50%).
- 會員經營與訂閱制
建置並經營會員 CRM(LINE 官方帳號、EDM、優惠券),推動「定期購」訂閱制,會員回購率達 33%、會員數月成長 15%,定期購貢獻約 10% 營收。
Built member CRM (LINE OA, EDM, coupons) and an auto-replenish subscription program; achieved a 33% repurchase rate, 15% monthly member growth, with subscriptions contributing ~10% of revenue.
- 內容與衛教行銷
主導內容與衛教行銷(「Dr. Bio 專欄」部落格、YouTube 醫師影片、FB/IG 社群),社群追蹤數成長 76.5%、互動率提升 63%,將醫師專業背景轉化為品牌信任。
Led content and health-education marketing (Dr. Bio blog, physician YouTube videos, FB/IG), growing social followers 76.5% and engagement rate 63%.
- 數位廣告操盤
操盤 Google/Meta 數位廣告,維持 廣告投報率(ROAS)4–5,並持續優化新客獲取成本(CPA)。
Managed Google/Meta ad campaigns, sustaining 4–5 ROAS while optimizing CPA.
- AI 導入與應用
導入生成式 AI 與 AI 影音/設計工具,加速內容產製與行銷素材測試,提升產出效率。
Adopted generative-AI and AI video/design tools to accelerate content production and creative testing.
- 跨部門專案管理
跨部門協作(研發、營運、客服)與委外廠商管理,確保行銷專案準時落地。
Coordinated cross-functional teams (R&D, operations, CS) and external vendors to deliver campaigns on schedule.
自由接案行銷顧問
Freelance Marketing Consultant
2025年1月 – 2025年12月
January 2025 – December 2025
- 專案執行
以專案型態為 2 個消費品牌(保健食品、居家香氛個人保養)提供行銷服務,獨立負責從提案、內容與廣告執行到成效檢討的完整流程。
Delivered end-to-end marketing projects for 2 consumer brands (health supplements; home-fragrance & personal care), independently owning strategy, content, paid-media execution, and performance review.
- 策略規劃
依品牌定位規劃社群經營、內容企劃、廣告投放與品牌策略,協助品牌建立數位聲量與線上轉換。
Planned social, content, paid media, and brand strategy tailored to each brand to build digital presence and online conversion.
Yoga Amore 創辦人